LeaseAudit ("we", "us", "our") is operated as an online service accessible at leaseaudit.co.uk. For privacy enquiries, contact us at: privacy@leaseaudit.co.uk
We process your data under Article 6(1)(b) — performance of a contract (providing the service you requested). Payment processing is under legitimate interests and contractual necessity.
You have the right to: access your data, rectify inaccurate data, erasure ("right to be forgotten"), restrict processing, data portability, and to object to processing. Contact privacy@leaseaudit.co.uk to exercise any of these rights.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).
All data is transmitted over HTTPS. Documents are processed in-memory and never written to permanent storage. We follow OWASP security guidelines for our application code.
This policy was last updated in March 2026. We will notify you of significant changes by updating this page.
LeaseAudit provides an AI-powered analysis of UK leasehold service charge documents. The service produces informational reports comparing your charges against regional benchmarks and generating draft correspondence.
LeaseAudit does not provide legal advice. Our reports are informational analysis tools only. Nothing in our reports, letters, or communications constitutes legal advice or creates a solicitor-client relationship. For formal legal advice, please consult a solicitor or contact LEASE (lease-advice.org).
We use AI technology and regional benchmark data to produce our analysis. While we strive for accuracy, we cannot guarantee that:
Always verify our findings independently before taking action.
You agree not to:
The reports and letters generated for you are yours to use. The LeaseAudit software, design, and benchmark data remain our intellectual property.
To the maximum extent permitted by UK law, LeaseAudit shall not be liable for any indirect, incidental, or consequential damages arising from use of our service. Our total liability shall not exceed the amount you paid for the specific report in question.
These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
We may update these terms from time to time. Continued use of the service after changes constitutes acceptance of the new terms.
Last updated: March 2026
LeaseAudit is an informational tool. The reports, letters, and recommendations we produce are based on publicly available benchmark data and AI analysis. They are not legal advice and should not be treated as such.
Using LeaseAudit does not create a solicitor-client relationship. If you need formal legal advice about your service charge, please consult a qualified solicitor or contact LEASE (the Leasehold Advisory Service) at lease-advice.org — they offer free advice to leaseholders.
Our regional benchmarks are based on publicly available data including the Hamptons Service Charge Index, RICS guidance, and Land Registry data. Benchmarks are updated quarterly but may not reflect recent market changes or your specific building's circumstances.
Our AI (Claude by Anthropic) is highly capable but may occasionally misread document formatting, misidentify line items, or produce incorrect legal citations. Always verify important information independently before acting on it.
Our service may reference the First-tier Tribunal (Property Chamber) as a route for challenging service charges. While this is a valid and accessible route for many leaseholders, outcomes cannot be guaranteed and you should take independent legal advice before making an application.
Our service references the Leasehold and Freehold Reform Act 2024. Some provisions of this Act are still being brought into force. Please check current implementation status before relying on specific provisions.