Service Charge Dispute Letter — Written by AI, Backed by UK Law

Our AI generates a formal dispute letter citing the exact legislation, requesting the right documents, and setting a 14-day response deadline — tailored to your specific charges.

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Why a Formal Dispute Letter Works

      A correctly worded letter citing Landlord and Tenant Act 1985 creates a legal paper trail. Many managing agents settle or provide explanations simply upon receiving a formal letter — before any tribunal application is needed.
    

Managing agents are legally required to respond to formal requests under the LTA 1985. A letter that cites the correct legislation and sets clear deadlines puts them on notice that you know your rights.

What Our AI-Generated Letter Includes

Formal heading with your property details and the relevant service charge period
Specific challenges to each overcharged line item, with your supporting figures
Exact statutory references (LTA 1985 S.19, S.20, S.21–25 as applicable)
Request for supporting documentation (invoices, insurance policies, estimates)
14-day response deadline with statement of next steps
Reference to First-tier Tribunal (Property Chamber) as escalation route

Sample Letter (Preview)

[Your Name]
[Your Address]
[Date]

The Managing Agent
[Agent Name and Address]

Dear Sir/Madam,

Re: Service Charge Demand — [Property Address] — Period [Year]

I write to formally dispute elements of the service charge demand dated [date] in the sum of £[amount], which I believe to be unreasonably incurred within the meaning of Section 19 of the Landlord and Tenant Act 1985.

I note in particular the buildings insurance charge of £[amount], which is [X]× the London average for comparable blocks. I therefore request, within 14 days, copies of the insurance policy, the basis on which the premium was calculated, and confirmation of any commission or arrangement fee received by you or any connected party in respect of this policy...

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How It Works

Upload your PDF — free

Our AI reads your service charge demand, extracts all line items, and compares them to UK regional benchmarks. You get a free preview showing your risk level and estimated overpayment.

Choose the Letter package

Select "Report + Letter" (£19.99) or "Full Package" (£34.99). Your full report with line-by-line analysis is generated, and our AI drafts your dispute letter.

Download and send

Copy your letter, add your name and address details, and send it to your managing agent. We recommend sending by recorded post and keeping a copy.

Pricing

Report Only

£9.99

Full line-by-line analysis
Benchmark comparison
Legal references
Next steps guide

Report + Letter ⭐

£19.99

Everything in Report
AI-generated dispute letter
Statutory citations included
14-day deadline language

Full Package

£34.99

Everything in Letter
Report emailed to you
Priority support

Start with a Free Audit

Upload your service charge PDF — no payment needed to see your risk level and estimated overpayment. Unlock your full report and dispute letter from £9.99.

Start Free →

After You Send the Letter

Wait 14 days for a response. Keep all correspondence.
If they respond satisfactorily — great. Request a credit note or adjusted demand for future years.
If they ignore or refuse — you can apply to the First-tier Tribunal (Property Chamber). This is free and no solicitor is required.
Contact LEASE at any stage for free guidance: lease-advice.org

LeaseAudit provides informational analysis only, not legal advice. For formal legal assistance, consult a qualified solicitor.